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IIAM is dedicated to promote the amicable and fair settlement of disputes. It aims to create an environment in which people can work together to find enduring solutions to conflicts and tensions. IIAM provides a triple level solution for total management of disputes.  

IIAM provide facilities for alternative dispute resolution (ADR), which includes international and domestic commercial arbitration, mediation/ conciliation and negotiation and maintains a panel of arbitrators and mediators, who are known for their integrity, impartiality and expertise for arbitration and mediation/ conciliation, for effective resolution of disputes outside court.

IIAM provide facilities for dispute prevention & management (DPM) services, which includes assistance in drafting customized dispute resolution clauses / agreements, ADR counseling, community mediation service etc.   

IIAM conducts training / academic programs and workshops on ADR and DPM and provides accreditation for mediators and arbitrators, thereby providing professional neutrals with integrity, impartiality and expertise. IIAM is the only institution in India approved by the International Mediation Institute at the Hague, as a “Qualifying Assessment Programme” (QAP) for IMI Certification for international mediators.

IIAM aims to create awareness about ADR and DPM and popularize the use of ADR and DPM for effective dispute resolution, prevention and management in commercial, corporate, workplace, family and other disputes.

IIAM is committed in delivering services of the highest quality and has in place stringent quality control mechanisms for all of its services.

Whenever a dispute is to be settled by ADR, parties can rely on IIAM system, which is characterized by neutrality, complete freedom of the parties to choose the option, venue, the applicable law, the language of the proceeding and the nomination of neutrals, and at the same time enjoy the security of a supervisory body and the administrative services offered by it.



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